Starting this August, Jirama is launching a vast operation to verify water and electricity meters and connections. This campaign aims to improve the reliability of the company’s data, detect network irregularities, and enhance subscriber safety.
Over the coming weeks, Jirama agents will visit all subscribers to photograph meters and connections. This initiative is part of the company’s efforts to sanitize its networks and continue the digitalization of its services.
The collected information will be used to compare field installations with data in the company’s IT system. This work will allow for the updating of subscriber records, the identification of potential anomalies, and the creation of a more reliable database for network management.
This campaign also serves as a tool to combat illegal connections. The inspections aim to identify non-compliant hookups and fraud, such as electricity or water theft, which cause losses for the company and compromise the distribution network’s functionality. Any anomalies found will be regularized in accordance with current procedures.
In parallel, Jirama is continuing its digital transformation. Digitizing information related to meters and connections will improve installation monitoring, facilitate technical interventions, and strengthen subscription management efficiency. The company aims to modernize its services while improving the quality of service provided to users.
However, the company urges subscribers to be vigilant during the teams’ visits. Agents assigned to this mission must present a professional badge signed by the Human Resources Department, their national identity card, and a mission order. Customers are invited to verify these three documents before granting access to their meters.
This measure is intended to prevent identity theft and protect subscribers against potential fraud attempts. Public cooperation is considered essential to ensure the smooth running of the operation and to allow teams to carry out inspections under the best conditions.
Captured & Published at: 2026-08-04 05:38:55 (Madagascar Local Time EAT)
Original Source: https://www.lexpress.mg/2026/08/electricite-la-jirama-lance-un-controle.html