Leadership change at MVola: Customer experience at the heart of its new strategy

Mobile money operator MVola is entering a new phase of development with the appointment of Alexandre Castel as General Manager. Introduced yesterday at the operator’s headquarters, this leadership change is accompanied by several reforms affecting both services and the customer experience. Among the key developments is the new pricing for merchant payments. From now on, customers…

Captured & Published at: 2026-10-03 08:54:13 (Madagascar Local Time EAT)
Original Source: https://midi-madagasikara.mg/changement-de-direction-au-sein-de-mvola-lexperience-client-au-coeur-de-sa-nouvelle-strategie/?utm_source=rss&utm_medium=rss&utm_campaign=changement-de-direction-au-sein-de-mvola-lexperience-client-au-coeur-de-sa-nouvelle-strategie

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