Arthur Razafimahaleo, Operations Manager at the Central Hotel in Tsaralalàna, believes that better collaboration between industry stakeholders and the State would fully unlock the country’s tourism potential.
What are the main, often underestimated, tourism assets of Madagascar today?
Madagascar is a highly sought-after destination for its exceptional biodiversity and rich cultural heritage. While coastal regions primarily attract tourists seeking leisure, Antananarivo mainly hosts business travelers or those in transit. The capital is therefore a strategic hub that must be prioritized in the sector’s development. Tourism also creates numerous jobs, both direct—within establishments and sites—and indirect, benefiting local populations.
Despite this potential, tourist numbers seem to be plateauing. Beyond the lack of infrastructure, what measures could be implemented immediately?
If I had to choose just one priority, it would be sanitation. It is a major issue, too often neglected, that severely penalizes the country, especially the capital. We need a collective awakening, accompanied by concrete measures. In Antananarivo, the presence of waste in public spaces, along with certain precarious situations, can create a sense of insecurity among visitors. This significantly damages the destination’s image. Sanitation and strengthening security must be priorities.
Recent reports of kidnappings and disappearances, widely shared on social media, are fueling concerns. What impact does this have on tourists and the sector?
The current situation has a real international impact. In our hotel alone, we have recorded numerous cancellations since these reports of disappearances began trending on social media. This trend is also reflected in flight bookings to Madagascar. On our end, we have requested assistance from the municipality and now benefit from regular police patrols in front of the Central Hotel to reassure our clientele.
You also worked in the Seychelles. Compared to other Indian Ocean islands that are more advanced in tourism development, what makes the difference today?
We have exceptional landscapes, but the services offered and the infrastructure remain insufficient. Outside of a few specialized establishments, offerings are still limited and poorly integrated. It is rare to find services such as childcare, currency exchange, or a true range of leisure activities offered directly within establishments. Yet, we possess the necessary skills to provide visitors with a much more complete experience.
Ihariana Sarobidy and Possenti Tracy
Captured & Published at: 2026-07-11 06:13:39 (Madagascar Local Time EAT)
Original Source: https://www.lexpress.mg/2026/07/arthur-razafimahaleo-madagascar-dispose.html
